Our Process
Contact
You can reach us either by calling or emailing us and if we are unable to respond to you immediately, we will return your call within 24 hours (Monday – Friday). Prior to commencing our services, a cleaning consultation with a local expert will be arranged.
Site Survey
A dedicated site supervisor is provided, while you can book your appointment at a time that is convenient for you. Thereafter, the cleaning plan will be tailored according to your requirements based on your facility and cleaning and environmental regulations.
Induction
Bright Cleaning Facilities cleaning staff encompasses of certified entities to fit site requirements. We also offer site visits for site specific inductions at a time that is convenient for you. Our experts will observe and gain an understanding of the site through a thorough yet discreet walk through the specific facility.
Service
Along with our exceptional services provided, we undertake a quality assurance process to ensure that the cleaning services we have fulfilled matches agreed specifications while exceeding your expectations. If there are any doubts, proof of service will be made available online and we have provided the option of a 48-hour issue resolution.